Team Coaching: Navigating Common Contract Challenges
Presented by Glain Roberts-McCabe, Jacqueline Peters, and Michelle Chambers
We continually hear people say that Team coaching is challenging. And it is! There are so many people and agendas in the room, so many dynamics (both internal and external) to manage and, as teams gain deeper collective awareness, they often want to 'change the brief'!
It’s critical for team coaches to stay firmly focused on aligning everyone to a clear, mutual purpose, with the team as the client. There are three key components of the team coaching process that help to keep the collective goals front of mind: contracting, managing scope and then closing off and measurement.
Glain, Michelle and Jacqueline will discuss, probe, and share insights from their decades of experience working with teams to help team coaches successfully navigate these important aspects of the coaching process. Bring your questions and experiences and be ready to engage in a dynamic discussion.
About Glain:
Glain (pronounced ‘Gline’ like ‘shine’) Roberts-McCabe is the founder and President of The Roundtable, a company that helps leaders navigate change, disruption and growth by building the mindsets and behaviors that matter most. A sought-after expert in the field of group coaching, Glain works with executive teams and high potential fast-trackers to make a bigger collective impact. With over 30 years leadership, business and coaching experience, Glain combines an evidence-based approach with pragmatism. Glain has advised and worked with senior executives and high value leaders globally at some of the world’s most respected brands including: PepsiCo, Royal Bank of Canada, Ontario Power Generation, Toronto International Film Festival, McCain Foods, CAA Club Group, Lindt Canada and PwC. Roundtable programs have received multiple awards including a prestigious Gold Award from Brandon Hall for Best Advance in Leadership Development; The Roundtable has been named Best External Consulting Advisory in Canada by the Canadian HR Awards. In 2018, Glain was a national category winner at the RBC Women Entrepreneurs of the Year Awards hosted by Women of Influence. Glain is the author of two Amazon best-selling books: ‘The Grassroots Leadership Revolution’ and ‘Did I Really Sign Up for This’ and has written for a number of publications including: The Globe & Mail, HR Reporter, Canadian Manager Magazine and Training & Development Magazine. A frequent keynote speaker, panel moderator and podcast guest, Glain has delivered over 250 talks nationally and internationally. Glain is a Master Certified Trainer for Management Research Group and holds certifications in the LEA360, IDI, Personal Directions, TCI Assessment and completed advanced group and team coach training from Royal Roads University. In 2019, Glain was selected from a group of global coaches to appear in ‘An Earned Life’, a documentary about global coaching guru, Dr. Marshall Goldsmith. Her personal mission is to inspire ambitious leaders to connect to their bigger purpose and passion so that they can lead with intention and leave a legacy of good.
About Michelle:
A thought leader in team coaching and organization development, Michelle has provided global consulting, leadership and coaching for many organizations, including several of Canada’s Top 50 Employers. As the Program Director for the Centre of Excellence in Organization Development and Change at Schulich Executive Education Centre, York University she facilitates programs in OD, Building High Performing Teams and Designing Collaborative Cultures. In her past corporate life, Michelle was responsible for leadership development, enterprise wide at Telus Mobility. As a Certified Team Performance Coach, trainer of team coaches, speaker and author, she has been invited to speak at WBECS, EMCC, ICF, ODN and the Conference Board. She has been published in coaching magazines and in “The Team Coaching Casebook”. Michelle has also been a guest on the "Team Coaching Zone”, “Beyond the Page” podcast and is a 2022 recipient of the ICF Prism Award for coaching excellence (Toronto Chapter).
About Jacqueline:
Dr Jacqueline Peters collaborates with leaders and teams to enhance their effectiveness. She leverages wisdom and knowledge gained over 25 years as an executive coach and leadership development specialist to help her clients gain insights that inspire action and accountability.
Jacqueline has a strong commitment to learning and professional practice, including completion of an award winning dissertation on team coaching while completing her doctorate (DProf). She is a certified coach with the International Coaching Federation (ICF) and European Mentoring and Coaching Council (EMCC). She has completed a Diploma in Coaching Supervision and a Certificate in ESG (Environmental and Social Governance), her two latest career interests. Jacqueline writes regularly on team coaching, including co-authoring two books: 50 Tips for Terrific Teams and High Performance Team Coaching. She also combines her leadership and team development expertise with her training as a couples coach in her third book High Performance Relationships: The heart and science behind success at work and home.
Outside of work, Jacqueline enjoys hiking, traveling, and spending time with her friends and family. She is currently learning to speak German thanks to Duolingo.